With idyllic destinations, ideal by the Mediterranean Sea in Spain, Helios Inns have built a new stress-free and healthier proposal to supply a special working experience, all these thanks to a staff that strives to the maximum every single day to make the keep unforgettable.
Visitor knowledge is paramount for the group at Helios. Digitising Helios’ processes employing SiteMinder’s open up lodge commerce platform has been critical to letting the small business to style and design holistic approaches centred all over guaranteeing every visitor a personalised and frictionless purchaser journey, from their very first make contact with with the hotel online, to the instant they look at out…and beyond.
Enhanced efficiencies guide to far better functionality
Many thanks to the digitisation and automation of their processes, Helios Hotels now has a seamless workflow that integrates the PMS, reserving motor and the RMS.
Kris Vanaerschot, Main Commercial Officer at Helios Motels, says “Our past know-how supplier didn’t offer the risk of approach automation or bi-directional integrations, but since we began employing SiteMinder, the seamless link that the system offers to our present methods has allowed us to automate processes and steer clear of any guide facts entry. It is also assisted us increase overall performance across the board, for example with regards to revenue administration.”
Thanks to SiteMinder, we are now operating much a lot more competently. I have seen an raise in direct bookings, the income has elevated, and it has lessened human mistake. Doing my occupation is now far more pleasing and much easier. Vanaerschot provides.
Technological innovation as a driver of visitor pleasure
By offering actual-time facts and automated answers which bypass handbook processes, SiteMinder’s platform has allowed Helios to respond nimbly when new possibilities and troubles occur, which includes surprising and rapid modifications in the market place that influence bookings, and guest preferences and behaviours. In certain, the business enterprise underlines SiteMinder’s dynamic charges program as vital to optimising on the web profits.
With SiteMinder’s aid, Helios Inns has managed to maximize favourable assessments for just about every of its four one of a kind houses together Spain’s Mediterranean coast, thereby encouraging loyalty and brand advocacy. This is just 1 instance of what fantastic lodging suppliers can realize when empowered by subsequent era technological know-how, assisting them meet and surpass the expectations of today’s digitally savvy resort friends
Maintain up the good operate Helios Hotels!
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