In the 1990s and early 2000s, the “100% Fulfillment Guarantee” was all the rage amongst quite a few hotels. The gist was uncomplicated: Experience a problem and obtain your dollars again.
In idea, this strategy addressed reasonably major difficulties this kind of as early-early morning pool renovations that produced the jackhammer an unwelcome alarm clock. Mattress bugs. No scorching drinking water.
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