Reputation & Revenue: Putting a Price on Guest Satisfaction

Investigation has extensive informed us that reputation drives profits, but did you know that income administration can also travel reputation?

On the a person hand, attendees are looking at recent opinions to gage a hotel’s current featuring and regardless of whether they need to make a booking. On the other hand, rates have an impact on the guest’s anticipations, and resorts have to have to be ready to produce or publish-continue to be critiques will not search great.

In our future webinar hosted together with Suggestions, we examine the romantic relationship in between status administration and revenue administration and how resorts can synchronize knowledge, metrics, and processes to drive better guest satisfaction and profitability.

Sign up for a Panel of Professionals on Track record & Revenue

Daniel Craig, founder of ReKnown, will be our host and give us an overview of the newest evaluate and revenue performance data.

Kris Leszczynski, Team Standard Supervisor, Services Operations at Edwardian Group, will sign up for the panel to share his insights on how to combine profits and track record details to generate increased profitability.

From Strategies, Digna Koler Martinez, Director Industry Consulting, will be a part of to clarify how to synchronize popularity and income info, metrics, and processes to travel increased guest pleasure and profitability.

Finally, we will also be hearing from Danica Smith, Director of Merchandise Engagement at ReviewPro on how resorts can use visitor intelligence info to improve pricing, positioning, and profits initiatives.

Subjects involve:

• Highlights from the hottest overview and profits general performance facts
• Relocating toward a more granular, dynamic, and holistic earnings administration
• Making use of visitor intelligence data to optimize pricing, positioning, and income initiatives
• How to ensure earnings initiatives assistance operational excellence
• The part of engineering in integrating standing and earnings knowledge and processes

Help save the date!

Mark your calendars for Income & Name: Placing a Price tag on Visitor Fulfillment

April 26th, 2022, 17.00 CEST (10.00 CT).

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