April 23, 2024


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Shiji’s ReviewPro & Flexkeeping Integration Drives Efficient Follow-Up


Integration ReviewPro and Flexkeeping

Partnership amongst Flexkeeping and Shiji’s ReviewPro allows hoteliers to stick to up on guest suggestions and requests competently to give a greater visitor expertise.

21st of April 2022, Barcelona: ReviewPro, a Shiji Group model, and Flexkeeping, the lodge staff conversation and housekeeping software, lover up in supporting hoteliers to make day-to-day undertaking administration far more successful and increase the guest knowledge.

The new integration concerning ReviewPro’s Visitor Working experience Platform and the Flexkeeping alternative provides a seamless two-way link, allowing for hoteliers to take pleasure in full visibility of visitor comments management up-to-date in serious-time on both platforms. Frequent customers can now perspective jobs coming from assessments, surveys, and messaging discussions on the ReviewPro system instantly in the Flexkeeping system. What’s extra, any updates designed by using possibly a person of the options display up on equally platforms. Complete visibility encourages prompt resolution for company, and better visibility of employees KPIs for administration, as perfectly as maximization of tech expense for brands.

“The integration with ReviewPro is a thing Flexkeeping has been seeking forward to for a incredibly lengthy time. We connect and streamline two sections of functions that are unquestionably critical to each and every resort: serious-time visitor gratification responses with genuine-time communication throughout all departments. It is an integration that not only understands the relationship involving visitor gratification and daily functions, but delivers this connection to the forefront so that lodge managers can make confident they stay on major of it at all periods.” Luka Berger, CEO at Flexkeeping

“Our purpose is to make the life of hoteliers much easier, so they can improved serve their company. A seamless trade of details concerning their tech platforms is vital to improved operations. We are delighted to husband or wife up with Flexkeeping in purchase to decrease platform switching for our shoppers, push staff members efficiency, and of program assist hoteliers to present even improved support for attendees.” Michael Kessler, CEO at ReviewPro.

Positive aspects of the ReviewPro and Flexkeeping Integration

As several hotels are digitizing and automating operational procedures, integrations are crucial to holding processes basic and consumer-friendly. Some of the major benefits of the integration in between Shiji’s ReviewPro and Flexkeeping are:

  • Unified to-do lists – As an alternative of controlling numerous to-dos on diverse platforms, all tasks seem on 1 dashboard, encouraging speedy action, so no guest request will get forgotten.
  • Supports visitor feed-back administration strategies – all visitor comments that necessitates action will result in an automated scenario creation noticeable on both of those platforms.
  • Supports visitor messaging procedures – No have to have to manually log information or talk to the visitor for more facts, as ReviewPro’s chatbot collects all the guest information needed to generate a task and sends it more than to the right department.
  • Simplified login management – facts travels seamlessly from 1 system to a different, relieving your team from running several logins and platforms in their day-to-day jobs.
  • Resolution analytics – many thanks to the two-way integration between Shiji’s ReviewPro and Flexkeeping, the resolution analytics on the ReviewPro system will reflect accurate and up-to-date details.

Customers who want to know extra about the ReviewPro and Flexkeeping integration should really make contact with their account manager for much more details.


ReviewPro, a Shiji Team manufacturer, features about a decade of practical experience and expense in innovation to guarantee we continue on to be the benchmark in the hospitality sector. Our cloud-based mostly Visitor Working experience System involves Lodge Standing, Guest Surveys, Situation Management, and Messaging Automation. Shiji’s ReviewPro owns the sector-normal on line popularity rating, the International Critique Index™️ (GRI), a propriety algorithm centered on overview knowledge gathered from +175 OTAs and evaluation web pages in +45 languages. With over, 60,000 institutions in +150 nations around the world, Shiji’s ReviewPro provides the technology, assist, and schooling to empower hoteliers to be superior.

For extra information, you should pay a visit to: www.reviewpro.com

For press contacts: [email protected]

LinkedIn: https://www.linkedin.com/organization/reviewpro


Flexkeeping is the most extensive resort housekeeping and employees collaboration software. It automates every day resort functions from team conversation, preventive maintenance, and visitor assistance shipping to every day recurring responsibilities, checklists, and housekeeping schedules, optimizing working day-to-working day operations by up to 40%. Flexkeeping is greatest identified for its finish set of housekeeping automation equipment, a very best-in-class consumer interface, and a impressive management reporting method.

For a lot more info remember to pay a visit to: www.flexkeeping.com

Linkedin: www.linkedin.com/enterprise/flexkeeping/


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