Target audience review wins Seafield Hotel a 69% increase in revenue

The value of correct targeting – that is, the act of achieving the right viewers with the correct offer you – is unbelievable, and we have tangible evidence to prove it.

How personalisation can improve your revenue

Seafield Resort

Seafield Resort is a 4-star gleaming gem in Gorey, Co. Wexford – just an hour away from Dublin town. Surrounded by lush environmentally friendly grounds, the residence is only a stone’s throw from the pearly sands of Ballymoney Beach which overlooks Tara Hill.

Made in a modern style by an Italian architect, it is no ponder the gentle-crammed hotel is a favorite for weddings. Their award profitable Oceo spa is a tranquil haven which appeals to people far and vast who are hunting for a magnificent encounter just minutes from the Irish Sea.

Touching all bases

Given that the commencing of 2022, our marketing staff labored pretty carefully with the good group in Seafield on refining elements of their digital strategy in order to maximise earnings. On undergoing a shut evaluate of Google Analytics, we could plainly see the different types of persons, or ‘audiences’, who have been partaking with them. While we gathered all of the on the web data, the group at Seafield did analysis in-home to examine what we ended up viewing corresponded with their bookings. It appeared to test out.

As soon as we experienced our audiences described, we crafted certain strategies for just about every

Defining our audiences was the quick component – next arrived the campaign crafting. Based on each individual viewers and their passions, where they spent their time on line and many others, we made the decision on system and budget, all the though advising that the landing pages for each and every supply corresponded with the provides and other electronic exercise so there was a bigger probability of buyers subsequent via.

Here’s a taster of the audiences we described and catered for:

• Audience 1 – 23-34, only ladies, no kids
• Audience 2 – 25-45, couples, no little ones
• Viewers 3 – 25-50, couples, young ones under 15
• Viewers 4 – 50 as well as, grownup young children or none

As we crafted our strategies, we experienced discussions with the team at Seafield and collectively realised we essential content material that would attractiveness to the older cohort identified as participating with their model. As wise, responsive and reactive as at any time, the crew at Seafield acquired to operate arranging and observing through several images shoots, curating just about every and each a person thoroughly so what was created was fantastically reflective of the brand as very well as remaining pleasing to the audiences they were being for. A lot of operate went into this by the team at Seafield. After all shoots had been concluded, the crew started adding an array of lovely images to their financial institution of content material across all on the web platforms. Most importantly, there was loads of new material that would converse and attractiveness to a variety of audiences.

They also invested time and energy into curating a substantial amount of new movie and pictures material for summer months and autumn – seasonal articles they can use and reuse in excess of the coming many years given its supreme substantial top quality.

What were being the effects?

“It is an complete pleasure performing with the group at Net Affinity, they have been very supportive, specifically above the previous 12 months as we have worked carefully collectively to refine our electronic promoting method. It’s great to see the constructive impact our endeavours have had more than the previous quantity of months and we glimpse forward to ongoing development heading into 2023.” – Kate Kavanagh, Product sales & Advertising and marketing Supervisor at Seafield Lodge & Spa Resort

Since beginning this journey, we have collectively labored tough to optimise marketing campaign exercise so as to accomplish wonderful effects, which include:

2022 vs 2021

• 18.54% maximize in income
• 19% raise in traffic
• 20.6% enhance in transactions
• 2.87% increase in eCommerce conversion fee

2022 vs 2019

• 69% raise in income
• 15% raise in visitors
• 30.9% boost in transactions
• 18.38% enhance in eCommerce conversion amount

The whole revenue Seafield created from their attain and frequency strategies accounted for 62% of over-all revenue through meta because commencing on March 1st, 2022.

“The staff at Seafield Hotel & Resort constantly have their finger on the pulse, on the lookout for new means to excel their results to new heights. That’s in which our major concentration on a new viewers tactic stemmed from. Seafield have been eager to place in the work with us to discover our audiences and commit in collateral to guidance any gaps that we recognized. The final results discuss for on their own and we appear forward to continuing this journey with the crew.” – Aoife Nolan, Senior Digital Advertising Specialist at Internet Affinity 

We hope this provides you an indicator of how significant it is to effectively keep an eye on who your audiences are, for the reason that remaining geared up with this information, together with how to target them, will make all the change to your accomplishment as a hotelier. At the time you know particularly who you are focusing on, you can correctly devote in collateral (photos, videos etc) like Seafield did, that will truly appeal to your audiences – and the effects will converse for on their own.